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Our solutions  ...

• Adopt instant messaging technology to address your customer support requirements
• Offer real-time text chats to your customers.  Live on the web.  No long distance charges to your company or customers
• Complement your email and 800 telephone support
• Allow you to deploy today!  No waiting for software development
• Affordable and adaptable for all sizes of businesses

Roles of HelpSwitch ...

• Act as your application service provider, offering a complete turnkey implementation
• Operate in the background all necessary hardware and software servers
• Provide software for your support staff to interact with your customers
• Provide sample links for your company's web site, allowing your customers to click for help